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Identity Thieves Target MA Unemployment Again: How Do They Get Away With It?

We reported in a previous newsletter about criminals taking advantage of an overwhelmed system to file fraudulent unemployment claims. And the thieves are literally banking on you not paying attention.

The issue was identified as a nationwide problem back in May. Governor Baker addressed the state’s response at that time in light of the thousands of cases that were reported in the Commonwealth. That seemed to stem the tide for a time, but more recent news reports have noted an uptick in these cases that seems to coincide with the rise in legitimate jobless claims. The latest scams are using e-mails that require you to respond or click through to a form to provide personal information. Data breaches can also be a source for criminals to mine for personal information.

How do they do it? Here’s a step by step breakdown:

  1. Once an identity thief gets your personal information—maybe through a data breach or sophisticated phishing e-mail—they simply file an unemployment claim in your name.
  2. You then receive a legitimate notification from the Department of Unemployment Assistance informing you that “your” claim has been approved. 
  3. Unless you open that letter and report it as fraud, the money that is approved can be issued via a Massachusetts Unemployment Insurance Debit Card to anyone claiming to be you.  
  4. In late January you receive a W-2 showing that you received thousands of dollars in unemployment benefits that you are expected to report as income.
  5. You’ll need to start the process of proving you never received that money and unraveling what other damage may have been done.

As with most scams of this type, the likelihood that you’ll be a victim is small, but as legitimate jobless claims are on the rise again, so too, are the opportunities for thieves to take taxpayer money and ruin your credit. 

So how can you avoid being a victim?

  • Open your mail! If it looks like a duck…you know the rest.
  • Never reply to or click links in an unsolicited e-mail, or one from an unknown sender. 
  • Report suspicious communication to the state, the IRS, or both.

​It’s true that criminals will continue to look for new ways to trick people out of their money, so we all need to continue to be vigilant in our efforts to stop them.

Sharing Sad News — Ed Greenlaw

It is with great sadness that we share the news of the recent passing of our long-time colleague and friend, Ed Greenlaw.

Ed has been apart of the Business Bookkeeping Services family fro 37 years. We will miss his sense of humor, his dedication to his work, and the proud stories he shared of his grandchildren.

Our deepest sympathies go out to Ed’s many friends and family as we all grieve the loss of this great man. Boston Globe Obituary — Ed Greenlaw

Why Raiding Your IRA Can Be a Costly Mistake

With the global pandemic causing record-breaking job losses and wreaking havoc on our economy, it can be tempting to withdraw large amounts of cash from your IRA to have on hand. But before you raid your IRA at any time, we encourage you to think carefully about how much you actually need

Individual Retirement accounts are are designed to provide additional financial security as we get older, but unlike a traditional bank account, access to the money in these accounts—particularly in times of financial crisis—can come at a significant cost. 

For this year, the CARES Act has eased some restrictions and penalties for qualifying individuals whose income has suffered as a result of COVID-19, like allowing taxes on IRA withdrawals to be spread over three years, but it is still recommended to exhaust other cash resources before tapping into retirement accounts for emergency funds. 

Consider this: Any withdrawal from your IRA is treated as income for that year. So substantially large distribution amounts could potentially bump you into a higher tax bracket, which translates into giving up more of your hard-earned savings than you intended.

And while there are no restrictions or requirements on IRA distributions between age 60 and 70½, the more you take out, the more income tax you will pay—most likely at a higher rate than if you wait until your required minimum distributions kick in. 

So before you make any additional withdrawals from your IRA, we recommend taking a moment to determine how much you actually need right now. While the idea of using your retirement account as a rainy day fund might seem attractive in the short term—particularly in uncertain times—the tax ramifications down the road can prove far more costly than riding out the storm. 

COVID-Related Scams: What to Look Out For

Cybercriminals see the pandemic as an opportunity

Criminals are relentless in finding new ways to prey on people’s fears during this pandemic. We urge you to be vigilant in questioning any texts, emails or offers that require you to click on links, fill out surveys, or give any personal information to unknown sources. You can Google the subject line of any email to see if there are reports of it being spam or phishing.The FBI is warning people about a new stimulus check scam where people receive a text message, supposedly from Costco, offering “$110 goodies,” and other hooks, to entice people to fill out bogus surveys. The information from these surveys can be used to steal your identity, commit financial fraud, or install malware into your computer. Here is the press release from the FBI for more information.

At this time, you should be particularly wary of any emails or texts from unknown senders concerning:

  • The CDC and other organizations offering links to new info about coronavirus
  • Charities asking for donations
  • Airline relief funds
  • COVID-19 Cures and vaccines
  • Financial relief and stimulus checks
  • CornonavirusTesting kits 

The IRS released a similar warning, as well as instructions for reporting phishing, online, and other scams. Read their message here:
content.govdelivery.com/accounts/USIRS/bulletins/284881a​

The Federal Trade Commission’s consumer information page offers additional tips to avoid scams. You can access it here:
https://www.consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams

BBS Summer Office Hours & Procedures

We remain hopeful that we will be able to welcome you back for in-person meetings before the end of the year, but for now, our small entry way and social distancing guidelines make that impossible. Below are some updates, as well as protocols we will be following until we are confident that neither we nor our clients are at risk of exposure to COVID-19. 

  • Summer Hours are:
    Monday – Thursday: 8:00 am to 4:00 pm
    Friday & Saturday: Call for availability 
  • If you need to come to our office to drop off or pick up documents, we ask that you call in advance to let us know you are coming, and if possible, schedule an exact time so we know when to expect you.
  • When you arrive, kindly call us from the parking lot so we can arrange to either meet you or leave your documents for retrieval in our office entryway.
  • We also request that you wear a mask during any interaction with our staff—for your protection as well as ours!
  • ​Although we are keeping regular hours, we are still not equipped to hold any in-person client meetings at this time.
  • Our entire office building remains locked on Sundays, so no documents can be dropped off or retrieved.​ 

We are all looking forward to the day when our doors are open and we can get back to some kind of “business as usual,” but for now, we thank you for helping us stay safe and healthy.

Only One Week Left! Tax Day is July 15th

Ordinarily, with extra staff during tax season we are able to reach out to clients personally during tax season to make sure we have everything we need. 

Unfortunately, we don’t have the resources this year to contact clients individually, so we are asking everyone who still has not sent us their documents to contact us right away so we can determine if there is still enough time to file, or if we need to file an extension for you.

Please note: We must hear from you in order to file an extension on your behalf. 

Thank you again for your help as we near the finish line!

Filed in the Spring and Still Don’t Have Your Refund?

As we told you in our last update, IRS reports that it currently has more than 10 million pieces of unopened mail—many of which are paper returns—due to office shutdowns from COVID-19. In the meantime, on July 1st IRS Commissioner Charles Rettig said that he expects all processing and call centers to be open and fully staffed by mid-month, to coincide with this year’s deadline. 

This is welcome news for anyone who filed in March or April and is still waiting for their refund. IRS indicates that they are working through oustanding returns in the order in which they were received, and asking people to be patient—and not to call—if you have already submitted your return.We do not have access to any information about the status of your refund, but you may find an update through the “Check My Refund Status” link on the IRS website.

Just make sure you are ready with the following before clicking through:

  1. your social security number
  2. your filing status
  3. your exact refund amount.

Here is a link to the Refunds page or your convenience: ​https://www.irs.gov/refunds

The Final Countdown to Tax Day! July 15th

School is officially over, we just celebrated the longest day of the year, and (illegal) fireworks are flying off the shelves—all signs that July is almost here. 
This year, it also signals that the automatic three-month tax day extension for 2020 has been whittled down to just a few weeks!

We continue to process returns as they come in, but one of the challenges we are facing is that part of our staff only works from January through April. That means we are short-staffed as we enter the home stretch this year, so it’s more important than ever that we have everything we need as soon as possible to keep things moving as the July 15th deadline approaches. 

So, for those of you who put aside your taxes to take care of other responsibilities during the pandemic, now is the time to get us your information to avoid having to file for another extension. Do it today! You won’t regret it.If we do have your information, thank you, and you should be hearing from us soon. We can’t overstate enough how much we have appreciated your patience and understanding.