- As a reminder, in the interest of data privacy and security, we will be removing all files from the portal on Monday, December 7, 2020. As with any personal information, you should maintain and store your financial and tax records in a secure and accessible location, whether digitally, in hard copy, or both. If you wish to retrieve any of the information that is currently in your folder(s) on the client portal, you will need to download it to your home computer before Monday, December 7th.
- As we mentioned in our previous newsletter, the company that hosts our client portal made some software updates that affected our login link. We corrected the link on our website, but if you try to login through a bookmark that was created before the update you will land on the following site error message:
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.
Requested URL: /portal/login.aspx
To correct this you just need to delete any information that appears after “.com” in the website address and re-save the bookmark. For example:
https://bbstaxservices.securefilepro.com/portal/#/domainnotfound
Or, you access the login page through the link below and save a new bookmark.
Thank you for helping us get ready for tax season!
